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Privacy Policy

PivotForward.ai (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.pivotforward.ai and related pages (including go.pivotforward.ai).

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, company name, and job title when you register or contact us.
  • Usage Data: Browser type, device ID, IP address, pages visited, time on site, and referral links.
  • Cookies and Tracking: We use cookies, pixels, and analytics tools (e.g., Google Analytics and HubSpot) to improve performance and measure engagement.
  1. How We Use Information

We use collected information to:

  • Deliver and improve our website, tools, and services.
  • Respond to inquiries and support requests.
  • Send marketing communications you have opted into.
  • Analyze usage and performance.
  • Comply with legal obligations.
  1. Legal Basis for Processing (EU Visitors)

For users in the EU/EEA, we process data based on:

  • Consent
  • Contractual necessity
  • Legitimate interest
  • Legal compliance
  1. Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers (e.g., HubSpot, Stripe, Google Analytics)
  • Legal authorities, if required by law
  • Business transfers (in case of merger or acquisition)
  1. Data Retention

We retain your data only as long as necessary for business, legal, or compliance purposes.

  1. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict your personal data. You can also opt out of marketing at any time.

  1. Cookies

You can manage or disable cookies in your browser settings. Certain site functions may not work properly without cookies.

  1. Security

We use encryption, access control, and regular monitoring to safeguard your information. However, no online system is 100% secure.

  1. Third-Party Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices.

  1. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors.

  1. Updates to This Policy

We may update this policy periodically. The latest version will always be posted on this page.

  1. Contact Us

If you have questions about this policy, please contact:

PivotForward.ai
Email: info@pivotforward.ai
Website: https://www.pivotforward.ai

Updated: October 25, 2025